Resident Services
Online Payment Portals
FAQs
Yes, residents can pay rent online via the property’s payment portal. The “Communities” tab at the top of the page provides links to payment portals for your community. Once there, you can search for your community and access the online payment portal.
Contact your community manager for more information.
Residents can submit maintenance requests by contacting the property management office.
If a maintenance emergency occurs, residents should contact the property management office, or if after-hours, residents may contact 859-276-5388 for assistance. Residents experiencing a life-threatening emergency should call 911 immediately.
All residents are highly encouraged to purchase Renters Insurance to cover the loss of personal belongings but is not required. If you have questions regarding Renters Insurance you may reach out to the Property Management office for more information.
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A day at the races offers a unique and energizing way to reward a hardworking team - and that's exactly what our outstanding accounting team experienced today! They spent an exciting day at Keeneland, relaxing, recharging, and making the most of some well-deserved team time. We appreciate you!
#keenelandracetrack
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Join the Winterwood, Inc. family and help us build stronger communities- one property at a time! 🏡✨
We’re on the lookout for passionate, hard-working, and fun individuals to join our team! See our open positions here: jobs.jobvite.com/winterwoodinc-careers #WeAreHiring #LexingtonJobs #LouisvilleJobs #LoveWhereYouWork #WinterwoodInc
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We’re excited to introduce the newest members of the Winterwood Inc. family! 🙌 We’re thrilled to have such talented individuals on board and can’t wait to see all they accomplish! 💼🏡
#WelcomeToTheTeam #WinterwoodInc #LoveWhereYouWork #OurPeopleFirst
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I worked with Joseph Bailey at Humana! Great guy! Hope your good brother! We miss you🥰
Welcome aboard!
Welcome
Our community- 330 Newtown Apartments in Lexington, KY, is hosting an Open House and food truck event! 🎉🚚 Enjoy delicious eats from local food trucks, explore our vibrant community! Don’t miss out on the fun- come see what makes 330 Newtown a great place to live! #330Newtown #LexingtonKY #FoodTruckFun #LexingtonApartment #Lovewhereyoulive
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When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted.2 CommentsComment on Facebook
Ashleigh Tubbs let’s go see
Nice
Violence Against Women Act
Protections Provided Through the Violence Against Women Act
HUD provides protections for victims of acts of domestic violence, dating violence, stalking, and sexual assault. This is true regardless of gender. While victims are still required to meet criminal and screening requirements, you will not be subjected to denial solely because you are a victim of an act (aka VAWA Crimes) covered under VAWA 2013. If you want to exercise your VAWA protections, please contact the owner/agent (Property Management Office).
Disabled individuals/families have the right to request reasonable accommodations to participate in the informal hearing process. TDD: 1-800-648-6056 or 711 National Voice Relay, or if you have difficulty understanding English, please request our assistance and we will ensure that you are provided with assistance based on your individual needs.
If you feel as if you have been discriminated against you have the right to file a fair housing discrimination complaint with HUD and directed to HUD’s Office of Fair Housing and Equal Opportunity at (800) 669-9777(voice) or
(800) 927-9275 (TTY).
Housing discrimination complaints may also be filed by visiting www.hud.gov/fairhousing, or by downloading HUD’s free housing discrimination mobile application, which can be accessed through Apple and Android devices.
